Contact Us

Customer Service

Welcome to Y O R K V I L L E' S Customer Service.

CHAT WITH US

We love hearing from you. Clicking the “Chat” link at the bottom of your main screen, makes it possible to chat with a Y O R K V I L L E' S Sales Associate. This service is available from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week.

CALL US

To speak with a Y O R K V I L L E's Sales Associate by phone, feel free to call +1 (800) 813-1596, from 9 a.m. - 8 p.m. Eastern Standard Time, 7 days a week. 

Y O R K V I L L E' S Customer Service will be able to assist with questions related to purchases made on yorkvilles.com provided you have an order number.

EMAIL US ANYTIME

You may email a Y O R K V I L L E' S Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.

New Corporate Orders [email protected]
New Residential Orders [email protected]
New International Orders [email protected]
Address or Order Changes [email protected]
Accounting/ Billing Issues [email protected]
Delivery Status/ Issues [email protected]
or check out our Order Status Checker App.
Damaged/ Missing Gifts or Products [email protected]
Product Quality Issues [email protected]
Refunds or Credits [email protected]
Other Customer Service Issues [email protected]