Can I Cancel My Order?
We do abide by a strict no cancellation policy. Once an order has been placed and payment has been received, the information for that order is immediately assigned an order number and then forwarded to our production department. Once this has been done, we do not cancel/refund entire orders under any circumstances. If you feel the dire need to "cancel" an order for whatever reason, please contact us directly so that we can work together towards finding a suitable resolution.
It is solely the responsibility of the customer to make sure that they understand the services we provide, including our policies and limitations, before making a final decision and checking out. While our website contains ample information for customers to review in the hopes of maintaining transparency and helping them place an order, if you need an answer to a question that you can't find online, we encourage you to reach out to us any time via phone, e-mail or live chat; our highly trained representatives will do their best to provide you with any information you require.
Once again, we do not cancel/refund entire orders under any circumstances.